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Total Sent
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Responded
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Resolved
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Closed
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Still Pending
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Drivers Removed
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Drivers Added
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Add Revenue
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Status Definitions
Responded Customer verified their roster through the portal
Resolved DER was missing or incomplete — VI auto-assigned as DER. Customer was emailed. No portal response needed.
Closed Solo O/O with only a SAFER count mismatch, or roster-only with no flags — no action needed
Pending No response and unresolved — needs manual follow-up (phone call)
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days until March 25 deadline
-- accounts still pending
-- accounts still pending
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